PositiveSingles Insight: Your Complete FAQs Guide

22 mins read

Welcome to the ultimate guide for PositiveSingles! Whether you’re new to the platform or a seasoned member, this comprehensive FAQ guide will answer all your questions. From account setup to finding matches, we’ve got you covered.

1. Getting Started

Q1: What is PositiveSingles? visit button


PositiveSingles is a specialized online dating platform designed for individuals living with sexually transmitted diseases (STDs). It provides a safe, supportive, and welcoming community where members can connect, find companionship, and share their experiences without fear of stigma or discrimination.

Q2: How do I create an account?

Creating an account on PositiveSingles is simple:

  1. Visit the PositiveSingles website: Go to PositiveSingles.com.
  2. Click on “Sign Up.” You will find this button on the homepage.
  3. Fill in the required details: Provide your email address, choose a username, and create a password.
  4. Complete your profile: Add personal information such as your age, location, and a brief bio. Upload a profile photo to increase your chances of finding matches.
  5. Verify your email: Check your inbox for a verification email from PositiveSingles and click the link to confirm your account.

Q3: Is PositiveSingles free?

PositiveSingles offers both free and premium membership options:

  • Free Membership: With a free account, you can create a profile, browse other members’ profiles, send winks, and use basic search filters.
  • Premium Membership: Upgrading to a premium membership unlocks advanced features such as unlimited messaging, access to private photos, detailed search options, and priority customer support.

To upgrade, navigate to “Account Settings,” select “Upgrade Membership,” and choose the plan that best suits your needs.

2. Profile Management

Q4: How do I edit my profile?

Editing your profile on PositiveSingles is easy:

  1. Log in to your account: Enter your username and password to access your account.
  2. Navigate to “My Profile”: Click on your profile picture or username at the top of the page to go to your profile.
  3. Click on “Edit Profile.” This option is usually located near your profile information.
  4. Update your information: You can change your details, add a bio, and update your interests. Make sure to save your changes by clicking the “Save” button.

Q5: Can I upload photos to my profile?

Yes, you can upload photos to your PositiveSingles profile to make it more appealing and increase your chances of finding matches:

  1. Log in to your account: Use your credentials to access your profile.
  2. Go to the “Photos” section: This can usually be found in your profile settings or under “My Profile.”
  3. Click on “Upload Photo.” Choose photos from the device that you want to upload. You can add multiple images to showcase different aspects of your personality.
  4. Organize your photos: Arrange your photos in the order you prefer and select a primary profile picture that will be displayed prominently.

Q6: How do I hide my profile?

If you want to take a break from PositiveSingles or need some privacy, you can hide your profile:

  1. Log in to your account: Enter your username and password.
  2. Go to “Settings”: Click on the settings icon, usually located in the top right corner of the page.
  3. Select “Hide My Profile”: This option is typically found under privacy or account settings.
  4. Confirm your action: Click “Confirm” to hide your profile from other members. Your profile will no longer be visible in search results or to other users.

To unhide your profile, go back to the same settings and select “Unhide My Profile.”

3. Membership and Subscriptions

Q7: What are the membership options?

PositiveSingles offers several membership options to cater to different needs:

  1. Free Membership:
    • Create and update your profile.
    • Browse profiles and send winks.
    • Use basic search filters.
    • Access to some community features like blogs and forums.
  2. Silver Membership:
    • All features of the Free Membership.
    • Send and receive unlimited messages.
    • View private photos.
    • Access detailed search options.
    • See who viewed your profile.
  3. Gold Membership:
    • All features of the Silver Membership.
    • Highlighted profile for increased visibility.
    • We have advanced privacy settings.
    • Access to premium support services.
    • Ability to initiate first contact with new members.

Q8: How do I upgrade my membership?

Upgrading your membership on PositiveSingles is a straightforward process:

  1. Log in to your account: Use your username and password to access your account.
  2. Go to “Account Settings.” This is usually found in the dropdown menu under your profile picture or username.
  3. Select “Upgrade Membership”: Choose the membership plan (Silver or Gold) that suits your needs.
  4. Choose a payment plan: Select the duration of your membership (e.g., one month, three months, six months).
  5. Enter payment information: Provide your payment details and confirm the upgrade.
  6. Confirm your upgrade: Review your selection and confirm the upgrade. Your account will be immediately upgraded to the chosen plan.

Q9: Can I cancel my subscription?

Yes, you can cancel your PositiveSingles subscription at any time. Here’s how:

  1. Log in to your account: Use your username and password to access your profile.
  2. Navigate to “Account Settings.” Find this option in the dropdown menu under your profile picture or username.
  3. Select “Billing” or “Subscription.” This section will provide details about your current subscription.
  4. Click on “Cancel Subscription.” Follow the prompts to confirm the cancellation.
  5. Confirm the cancellation: Your subscription will be cancelled, and you will not be billed further. You will retain access to premium features until the end of your current billing cycle.

If you encounter any issues while cancelling your subscription, you can contact customer support for assistance.

4. Searching and Matching

Q10: How do I search for matches?

Searching for matches on PositiveSingles is a simple process:

  1. Log in to your account: Use your username and password to access your profile.
  2. Navigate to the search feature, which is usually found at the top of the page or in the main menu.
  3. Enter your criteria: Input your preferences, such as age, gender, location, and any other specific attributes you are looking for.
  4. Browse results: View the profiles that match your criteria. You can click on each profile to learn more about the person and see if they are a good match for you.

Q11: What are search filters?

Search filters help you narrow down the pool of potential matches by specifying certain criteria. On PositiveSingles, you can use a variety of search filters, including:

  1. Basic Filters:
    • Age range: Specify the age range of potential matches.
    • Gender: Select the gender you are interested in.
    • Location: Search for matches within a certain distance from your area.
  2. Advanced Filters:
    • Lifestyle choices: Filter by lifestyle choices such as smoking and drinking habits.
    • Appearance: Specify preferences for height, body type, hair colour, etc.
    • Interests and hobbies: Find matches based on shared interests and hobbies.
    • Education and occupation: Filter by educational background and job type.
    • STD type: Search for members with specific STD statuses.

Using these filters can help you find matches that align more closely with your preferences and increase the likelihood of finding a compatible partner.

Q12: How do I use the matching algorithm?

PositiveSingles employs a matching algorithm to suggest potential matches based on your profile and preferences. Here’s how to make the most of it:

  1. Complete your profile: Fill out your profile thoroughly with accurate information about yourself, including your interests, lifestyle, and what you’re looking for in a match. The more complete your profile, the better the algorithm can suggest compatible matches.
  2. Specify your preferences: In your account settings or profile, indicate what you are looking for in a match. This might include age range, location, interests, and other criteria.
  3. Interact regularly: The algorithm considers your activity on the platform, such as the profiles you view, the messages you send, and the winks you receive and send. Regular interaction helps refine your match suggestions.
  4. Check your matches section: Navigate to the “Matches” section, where the algorithm will present a list of potential matches based on your profile and activity. Review these suggestions and reach out to those you find interesting.

By actively engaging with the platform and keeping your profile up-to-date, you can enhance the effectiveness of the matching algorithm and increase your chances of finding a compatible partner on PositiveSingles.
PositiveSingles.com - the best, most trusted and largest anonymous STD dating site!

5. Messaging and Communication

Q13: How do I send messages?

Sending messages on PositiveSingles is straightforward:

  1. Log in to your account: Use your username and password to access your profile.
  2. Find a profile you like: Browse through profiles or use the search feature to find someone you’re interested in.
  3. Visit their profile: Click on their profile to view more details about them.
  4. Click “Send Message”: This button is usually located on their profile page.
  5. Compose your message: Write a thoughtful and respectful message to introduce yourself.
  6. Click “Send”: After composing your message, click the “Send” button to deliver it.

Q14: Can I use chat features?

Yes, PositiveSingles offers chat features, but they are typically available to premium members. Here’s how to use them:

  1. Upgrade to premium membership: If you’re a free member, you’ll need to upgrade to access chat features.
  2. Log in to your account: Enter your username and password.
  3. Find a member to chat with: Browse profiles or go to your matches.
  4. Open the chat feature: Click on the chat icon or the “Chat Now” button on a member’s profile.
  5. Start chatting: Type your message in the chat box and press enter to send it. The chat feature allows real-time communication.

Q15: What is the message limit?

The message limit on PositiveSingles varies based on your membership type:

  1. Free Members:
    • A limited number of messages per day.
    • Can send and receive a set number of messages, but extensive communication is restricted.
  2. Premium Members:
    • Unlimited messaging: Premium members can send and receive an unlimited number of messages.
    • Access to chat features: Premium members can also use live chat for real-time communication.

Upgrading to a premium membership removes the messaging limit, allowing for more extensive and unrestricted communication with other members.

6. Privacy and Security

Q16: How is my data protected?

PositiveSingles takes several measures to protect your data and ensure your privacy:

  1. Encryption: Your personal information, including your profile details and messages, is encrypted to prevent unauthorized access.
  2. Secure Servers: PositiveSingles uses secure servers to store and manage your data, reducing the risk of data breaches.
  3. Privacy Policy: The platform has a comprehensive privacy policy that outlines how your information is collected, used, and protected. You can review this policy on the PositiveSingles website.
  4. User Controls: You have control over your privacy settings and can adjust them to manage who can see your profile and contact you.

Q17: Can I block or report users?

Yes, PositiveSingles provides tools to help you manage your interactions and ensure a safe and respectful community environment:

  1. Blocking Users: If you encounter a member who behaves inappropriately or makes you uncomfortable, you can block them. Here’s how:
    • Visit the profile of the user you want to block.
    • Click on the “Block User” button, usually found on their profile page or in a message thread.
    • Confirm the action to block the user. Once blocked, they will no longer be able to view your profile or contact you.
  2. Reporting Users: If you come across a profile that violates PositiveSingles’ guidelines or appears suspicious, you can report it:
    • Navigate to the profile of the user you want to report.
    • Look for the “Report User” button, often located near the options to message or block the user.
    • Provide details about why you are reporting the user (e.g., inappropriate behaviour, suspicious activity).
    • PositiveSingles will review the report and take appropriate action to maintain the safety and integrity of the community.

Q18: What are the privacy settings?

PositiveSingles offers various privacy settings to help you control who can see your profile and contact you:

  1. Visibility Settings: You can adjust your profile visibility to control who can view your profile. Options typically include:
    • Public: Your profile is visible to all members of PositiveSingles.
    • Private: Your profile is hidden from non-members and can only be viewed by logged-in members.
    • Hidden: Your profile is hidden from all members except those you have already connected with.
  2. Contact Settings: Manage who can contact you through the platform. Options may include:
    • Allow messages from all members.
    • Restrict messages to members you’ve liked or connected with.
    • Block messages from specific users or members who don’t meet your criteria.
  3. Notification Settings: Customize how you receive notifications from PositiveSingles, such as new messages, likes, or matches.

By adjusting these privacy settings according to your preferences, you can enhance your online dating experience on PositiveSingles while maintaining control over your privacy and security.

7. Events and Blogs

Q19: Are there events on PositiveSingles?

Yes, PositiveSingles hosts various events to engage and connect its community members. These events can include virtual meetups, webinars, and social gatherings. Participating in these events provides an opportunity to interact with other members in a supportive and inclusive environment.

Q20: How do I join a blog or forum?

Joining blogs and forums on PositiveSingles allows you to engage in discussions, share experiences, and connect with others who understand your journey. Here’s how to get involved:

  1. Log in to your account: Use your username and password to access your profile.
  2. Navigate to the Community section: Look for a tab or link labelled “Community” on the PositiveSingles website.
  3. Explore Blogs and Forums: Browse through the available blogs and forums. They may be categorized by topics such as health, relationships, lifestyle, and more.
  4. Join Discussions: Click on a blog or forum that interests you. You can read posts, comments, and replies from other members.
  5. Participate: To join the conversation, you may need to create an account or log in if you still need to do so. Once logged in, you can comment on posts, share your experiences, ask questions, or provide support to others.

Q21: Can I create my blog?

Yes, PositiveSingles allows members to create their blogs to share their stories, experiences, and insights with the community. Here’s how to make your blog:

  1. Log in to your account: Enter your username and password to access your profile.
  2. Navigate to the Blogs section: Look for a tab or link labelled “Blogs” in the Community section or main menu.
  3. Create a New Blog: Find an option to “Create New Blog” or “Start a Blog.” Click on this option to begin the process.
  4. Write Your Blog Post: Use the provided editor to write your blog post. You can add text, images, and formatting to make your post engaging and informative.
  5. Publish Your Blog: Once you are satisfied with your blog post, you can publish it. Make sure to review it for any errors or adjustments before making it public.
  6. Engage with Readers: After publishing your blog, engage with readers by responding to comments and interacting with the community.

Creating your blog on PositiveSingles allows you to share your unique perspective, connect with others who may relate to your experiences, and contribute positively to the community atmosphere.

8. Support and Assistance

Q22: How do I contact customer support?

If you need assistance or have questions while using PositiveSingles, you can contact customer support through the following methods:

  1. Email: Send an email to support@positivesingles.com. Describe your issue or inquiry clearly in the email, and include any relevant details to help customer support assist you promptly.
  2. Contact Form: Some websites provide a contact form on their customer support page.

9. Success Stories

Q25: Are there success stories on PositiveSingles?

Yes, PositiveSingles features success stories from members who have found love, support, and meaningful connections through the platform. These success stories showcase real-life experiences and demonstrate the positive impact of the community on members’ lives.

Q26: How do I share my story?

Sharing your success story on PositiveSingles allows you to inspire and encourage others in the community. Here’s how you can share your story:

  1. Log in to your account: Use your username and password to access your profile.
  2. Navigate to the Success Stories section: Look for a tab or link labelled “Success Stories” on the PositiveSingles website. This section may also be found in the Community or Blog section.
  3. Submit Your Story: Find an option to “Share Your Story” or “Submit Your Success Story.” Click on this option to begin the process.
  4. Write Your Story: Use the provided editor to write your success story. Share details about your journey, how you met your partner, the challenges you faced, and the support you found on PositiveSingles.
  5. Include Photos (Optional): You may have the option to include photos with your story to personalize and illustrate your experience.
  6. Submit Your Story: Once you are satisfied with your success story, submit it for review. PositiveSingles may review and approve submissions before publishing them on the website.

Q27: What can I learn from others’ experiences?

Reading success stories on PositiveSingles can provide valuable insights and lessons, including:

  • Inspiration: Success stories can inspire you to remain hopeful and optimistic about finding love and support.
  • Practical Advice: Members often share tips and strategies that help them navigate challenges and find meaningful connections.
  • Community Support: Understanding how others have benefited from the PositiveSingles community can encourage you to participate and engage with other members actively.
  • Relationship Dynamics: Learn about different relationship dynamics and how others have built strong, supportive relationships despite living with STDs.

By learning from others’ experiences, you can gain perspective, feel encouraged, and potentially discover strategies that may help you in your journey on PositiveSingles.

PositiveSingles.com - the best, most trusted and largest anonymous STD dating site!

10. Tips and Advice

Q28: How do you make the most of PositiveSingles?

To maximize your experience on PositiveSingles and increase your chances of finding meaningful connections, consider these tips:

  1. Complete Your Profile: Provide detailed and honest information about yourself to attract genuine matches.
  2. Be Proactive: Take the initiative to browse profiles, send messages, and engage with others who interest you.
  3. Use Search Filters: Utilize the search filters to narrow down your options and find profiles that match your preferences.
  4. Join Events and Discussions: Participate in community events, blogs, and forums to connect with others and share experiences.
  5. Stay Safe: Protect your privacy by adjusting your settings and being cautious about sharing personal information.
  6. Be Patient: Building meaningful connections takes time, so be patient and open to getting to know different people.

Q29: What are the dos and don’ts?

Here are some dos and don’ts to consider while using PositiveSingles:


  • Be Honest: Provide accurate information about yourself and your situation.
  • Respect Others: Treat others with respect and kindness in your interactions.
  • Communicate Clearly: Clearly communicate your intentions and expectations with potential matches.
  • Stay Positive: Maintain a positive attitude and be open to new connections and experiences.


  • Share Personal Information: Avoid sharing sensitive personal information, such as your home address or financial details, with someone you just met online.
  • Pressure Others: Respect boundaries and avoid pressuring others into decisions they’re not comfortable with.
  • Ignore Safety Guidelines: Follow safety guidelines provided by PositiveSingles and trust your instincts if something feels off.
  • Forget to Have Fun: Online dating should be enjoyable and enriching, so remember to have fun and enjoy the process of getting to know new people.

Q30: Expert dating advice for PositiveSingles users

Expert dating advice for users of PositiveSingles includes:

  • Focus on Compatibility: Look for partners who share your values, interests, and relationship goals.
  • Be Open-Minded: Be open to connecting with people who may have different backgrounds or experiences.
  • Communication is Key: Effective communication is essential for building trust and understanding in any relationship.
  • Seek Support: Don’t hesitate to seek support from the PositiveSingles community or professional counsellors if needed.
  • Stay Positive: Maintaining a positive outlook and resilience will help you navigate challenges and setbacks in your dating journey.

By incorporating these tips and advice into your experience on PositiveSingles, you can enhance your chances of finding meaningful connections and building fulfilling relationships within the supportive community.


We hope this comprehensive FAQ guide helps you navigate PositiveSingles with ease. Whether you’re seeking support, friendship, or love, PositiveSingles provides a welcoming community for all.